Returns Policy for Kenneth Toys LTD
Hassle-Free Returns for Your 3D-Printed Knight Rider Parts
Welcome to the Returns Policy page of Kenneth Toys LTD. We understand that sometimes, despite our best efforts, you may need to return a product. Our goal is to make the return process as straightforward and hassle-free as possible. This policy outlines the steps and conditions for returning items, ensuring you can shop with confidence.
Whether you’ve purchased our meticulously crafted 3D-printed Knight Rider model parts, custom Hot Wheels creations, or unique dioramas, we’re here to help if you need to make a return. Please read through our returns policy carefully to understand the guidelines and procedures.
Thank you for choosing Kenneth Toys LTD. If you have any questions or need further assistance, feel free to contact our customer service team.
Last updated August 08, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at ken@theknightrider.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Kenneth Toys LTD
Attn: Returns
RMA #
Loveland, OH 45140
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
- Digital Downloads
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
- A photo(s) must be included showing the damage to engage the return.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
1-513-302-3320
ken@theknightrider.com
